Implementation

The LabTech Consulting team will help you make the most of your investment. Our objective is to make help you identify your specific requirements and assist you in configuring implementing our remote monitoring and management (RMM) solution to best support your IT business's goals.

With LabTech Full Implementation you get:

  • Complete set up and configuration
  • Verification of all core functionality
  • Set up of standard monitor sets, on-boarding of new clients, alerting and ticketing
  • Complete integration with your Professional Automation Services (PSA) solution
  • Deployment of LabTech agents to your currently monitored end points
  • Two-hour consultant-led review/question and answer session with your technicians
  • Dedicated resource for your questions and support for 30 days

Base Configuration Review

  • Review all vital areas of your Windows server, including:
    • Windows server roles
    • IIS
    • UAC
    • Hardware specifications for your agent load
    • Split server configuration
    • Upgrading to 64-bit MySQL
    • and more!

  • Review all areas of your LabTech system, including:
    • Email set up
    • VNC set up
    • Agent and report branding
    • Ticketing
    • Auditing
    • Redirectors
    • Templates
    • Custom alert messages

To discuss and book your dedicated LabTech Consultant please call 877-522-8323 or implementation@labtechsoftware.com.