LabTech is a complex and powerful system, so it can be difficult to understand the breadth of functionality available. To assist in this effort, LabTech has created many Flash Demonstrations on the various features of Labtech. Click the highligted title in the left column to view the demo.
Full Demonstration Recorded from Regular Tuesday Demonstration
Installation, Getting Started and Troubleshooting Videos
| Basic LabTech Server Installation or Upgrade |
12 Minutes - Takes you from prerequisits to installation and testing. This video includes everything you need to get the LabTech Server installed.
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| Control Center installation and basic functionality |
10 Minutes - This video goes through the steps required for you to install the control center on a machine other than the LabTech server. The Control Center is the primary GUI of LabTech. It is the program used to connect to LabTech and work with the system. This video gives a overview of the layout of the Control Center and finishes with a demonstration on how you can deploy your first remote agent
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| Manual Agent Removal Instructions |
2 Minutes - Goes through the steps required to manual remove a LabTech Agent.
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| Email Configuration for Ticketing |
4 Minutes - The video reviews two ways to setup email. It also shows how to test email setup and view the error logs.
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Remote Control and Troubleshooting
| Remote control and background troubleshooting |
28 Minutes - This video gets pretty deep into how you can use LabTech to remote in and take control of a computer and how to use the various LabTech tools to troubleshoot a system remotely. You will learn how to control the RDP and VNC settings, how to remotely kill processes and use lockdown to remove viruses and spyware. You will learn how to use the black list and white lists, service manipulation and scheduled commands, reboot to safe mode and much much more.
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| Computer Information Screen Demonstration |
Reviews the optional paths to open a Computer Screen, gives an overview of the tabs, explains FastTalk, remote control with LabVNC, and Remote File Explorer demo.
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| How to Detach Windows from LabTech |
Demonstrates how windows are detached from the Control Center, so they can be moved to different screens.
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| User Desktop Command Demo |
Demonstrates how to run Internet Explorer that goes straight to a URL, so there will be no more explaining to the end user how to type "http://"!!!
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| Remote Control of 3rd Party Remote Utilities Using the Redirector |
LabTech Agents have a built in redirector that can talk to any other device on the network or redirect an application running on the computer with the agent.
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| Remote Control of Terminal or Citrix Server Sessions |
When LabTech is installed on a terminal server, a tech can shadow any of the user sessions in the terminal server. There is one trick to getting this to work, so check out the demo. |
Background Administration and Troubleshooting
| Remote File Explorer |
Remote file explorer gives you access to the files on the remote computer without a remote control session. The File Explorer is very fast and outperforms Explorer over VPN.
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| Network Sniffing and Viewing |
Using LabTech, you can initiate network sniffing from any computer with a LabTech Agent running. It can be run and analyzed using any third party tool. Watch the demo to see how.
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| Application Redirection |
This can be difficult to grasp, so read on and try the demo because it is really powerful. Using LabTech, any network based application can be redirected through a LabTech Agent to another machine. For example, if you have LabTech up and running on a network and you know the name of another machine on that network, you can redirect through the LabTech agent to get to the other machine on the network with Remote Desktop.
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Scripting
| Following a script through the system and troubleshooting |
9 Minutes - This video shows you how to run scripts on a computer, trace them through the system with the scheduled scripts screen and history screen. Next it goes through a troubleshooting a script that is broken. You can learn a little bit about scripting in this example as well.
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Managed Service Deployment
