LabTech Getting Started Video Course

Getting Started video training course is a seven-part series comprised of 5 ½ hours of lessons and quizzes to help you become familiar with the fundamental concepts to navigate LabTech. This training course is available FREE to all LabTech partners and accessible 24/7.

The free Getting Started video training series will help you become familiar with the LabTech fundamentals as well as provide general information on setting up monitors and alerts, and using scripts, templates and tickets. The seven training sessions covered are:

  • Installation Concepts
    • Admin Password (1.2)
    • System Password (1.3)
    • Install Workstation (1.4)
    • User Permissions (1.5)
    • Mail Redirector (1.6)
    • Dataviews (1.7)
    • Marketplace (1.8)
    • Upgrading LabTech (1.9)
    • Tray Icon Permissions (1.10)
    • Uninstalling LabTech (1.11)

  • Overview Setup
    • Onboarding Overview (2.1)
    • Control Center Overview (2.2)
    • Monitor Overview (2.3)
    • Alerts Overview (2.4)
    • Auditing Overview (2.5)
    • Branding (2 .6)
    • Internal Monitor Overview Screen (2.7)
    • System Monitors Overview (2.8)
    • Performance Monitor Overview (2.9)
    • Reports Overview (2.10)
    • Retired Assets Overview (2.11)
    • Ticket Overview (2.12)
    • Plug-ins Overview (2.13)

  • Client Setup
    • Client Onboarding (3.1)
    • Client AMD (3.2)
    • Client Permissions (3.3)
    • Client Health Score (3.4)

  • Location Setup
    • Locations AMD (4.1)
    • Report Branding (4.2)
    • Executive Summary Report (4.3)
    • Management Report (4.4)
    • Run Reports for End User (4.5)

  • Contact Concepts
    • Understanding Contacts (5.1)
    • Contact Login (5.2)

  • Group Fundamentals
    • Groups (6.1)
    • Group Permissions (6.2)
    • Add an Event Monitor Group (6.3)
    • Scheduling and Running Scripts for Groups (6.4)

  • LabTech Elements
    • Add Ticket Time Script (7.1)
    • Agent Logs Tab (7.2)
    • Agent Scripts Tab (7.3)
    • Agent Startup Tab (7.4)
    • Alert Templates (7.5)
    • Alert Configuration Internal Monitor (7.6)
    • Auditing (7.7)
    • Control Center USB (7.8)
    • Chat (7.9)
    • Completing Internal Monitor (7.10)
    • Configure Alerts Network Monitors (7.11)
    • Configure Network Monitors (7.12)
    • Creating Scripts (7.13)
    • Customizing Dataview and Practical Examples (7.14)
    • Enable Internal Monitor (7.15)
    • Health Check (7.16)
    • Internal Monitor Query Exclusions (7.17)
    • Internal Monitor Schedule Next Run Time (7.18)
    • Lab VNC (7.19)
    • Monitor Exceptions (7.20)
    • Monitor File Directories (7.21)
    • Monitor Services and Processes (7.22)
    • Patch Testing (7.23)
    • Remove Old Agent (7.24)
    • Restart Failed Service (7.25)
    • Scheduling Running Scripts - Client (7.26)
    • Scheduling Scripts (7.27)
    • Searching (7.28)
    • Sensors (7.29)
    • Templates (7.30)
    • Ticket Administration (7.31)
    • Ticket Workflow (7.32)
    • User Administration (7.33)
    • User Folders (7.34)
    • Web Access (7.35)

  • 2011.2 New Release Video Course
    • Quick Connect
    • SMBIOS Inventory
    • OS Info
    • Dashboards
    • Sensors Inventory Monitors
    • Agent Default Redirector
    • BITS Download Script
    • Exclusion Group Type
    • Extra Data Fields
    • Group Types
    • Group Searches
    • Patch Manager
    • HotFix Reboot Template
    • Mobile Permissions
    • Reports
    • Additional Release Items