LabTech Software General Return Policy
No matter what the return issue is, you must call LabTech Software's customer service, at 1-877-LABTEC-3, between 8 - 5 PM EST before any returns will be honored.

It is our policy that most of the time we will not accept returns and refund you for purchases made. For all the other cases that are actually exceptions to this policy, please call 1-877-LABTEC-3 for assistance.