External Applications

From LabTech

Operations > Control Center | Clients | Computers | PocketPCs | Network | Technician | Ticketing | Monitoring | Alerting | Time Keeping | Search | Wizards | Tech Center | DashBoard | Trending | Network Map | Reporting | Hyperlinks | VNC | Advanced

Computer Management > Agent Configuration | Sending Commands | Managing Commands | Monitors | Tickets | Info | Tools Tasks & Groups | Command Prompt | Disk | Event Log | File Explorer | History | Hotfix | Software | Hardware | Network | Printers | Network Devices | Process and Service | Registry | Remote Backup | Remote Control | Scripts | ShadowProtect | Startup Management | Templates | External Applications

Introduction

The LabTech System will use certain external programs if they are available. Some of these programs are only required for certain scripts. Others are used by the remote agent to facilitate certain tasks.

None of these programs are required to make the system work.

External App Reference

MySQL ODBC MRTG Graphing Microsoft Outlook and Exchange Shadow Protect

Microsoft Word Crystal Reports TimeSlips by Sage KeePass Password Safe

Microsoft Visio Microsoft SUS Server Microsoft CRM Virus Scanners

Recommended

Contig

by SysInternals

Contig is a single-file defragmenter that attempts to make files contiguous on disk. The program is only used in Windows 2000 since their is not a command line defragment utility. Get Contig from Microsoft.

Note

• The file needs to be in %windir%\LTsvc

PSExec

by SysInternals

PsExec is a light-weight telnet-replacement that lets you execute processes on other systems, complete with full interactivity for console applications, without having to manually install client software. The Remote Agent uses this to do network Push functions and this is only needed on Probe computers that will need to Push. Get PSExec from Microsoft.

Note

• The file needs to be in %windir%\LTsvc
• Some anti-virus scanners report that one or more of the tools are infected with a "remote admin" virus. None of the PsTools contain viruses, but they have been used by viruses, which is why they trigger virus notifications.

Script Tools

Programs like LUA, AutoIT and Produkey are used in some of our contributed scripts and need to be in the transfer\tools directory. A packageof the tools has been created by one of our users just run it from the root of the drive your LTShare is in.